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Hubi Go FAQ

How can I tell what Hubi unit I have 2K or 10K?

This is very simple. If you look at the rear of the Hubi you will see two ports for a 2k / 2A Hubi and three ports for a 10K / 10A Hubi.

My Hubi isn’t working.

Usually it is because the battery is flat. To test whether the battery can hold a charge, turn the Hubi off and leave it to charge with the solar panel for two to three days to allow the panel to get as much charge into the unit before you turn it on again. The other option is to use our Hubi mains charger.  You can purchase the mains charger from our website here.  If you've tried both these options and the Hubi still won't switch on please get in touch with our technical team by emailing and we will run through some further tests with you.

The switch seems intermittent when I turn on and off.

This is normally caused by dirt or moisture on the switch terminals, please spray some WD40 into the switch from both sides and then move the switch 20 or so times rapidly on/off. This should clean the terminals and remove any moisture.

What port do I connect the mains adapter to?

Simply remove the solar input cable from the hub before placing the mains adapter connection into the aux port on the rear of the hub.

My lights seem very loose in the lighting sockets

They have been designed to be a loose fit but should still make a good connection. The reason is to stop damage to both the Hubi and you in the event of someone tripping over the light cable in a tent, for example.

It takes ages to get the first / last segment of the battery indicator showing. Why?

This is due to how the battery charging works. It can take a while to get the first segment to light but don't worry your Hubi is collecting power. The second and third light will then come on quicker. The final light only comes on once the unit has 95% + charge in the battery.

How many lights can I connect to the Hubi?

  • If using Lumi lights, you can connect up to four via the 12v sockets and the optional y cable. + two USB Lumis to the usb sockets.
  • If using the 250mm LED strips, you can connect to six strips per 12v light output.
  • If using the Hubi Retro, or other 12v bulbs, you can have a maximum wattage of 20w per 12v light output.


Can I leave the Hubi outside?

No, we recommend you do not leave the Hubi outside as it isn't waterproof. However, the solar panel is fully weatherproof and can be left out all year round.

What is the maximum cable length from the panel to the Hubi?

We don’t recommend having a cable length of more than 10m from the solar panel to the Hubi as you will start to get power drop-off.

What is the maximum cable length from the Hubi to lights?

Generally, you have 5m to play with but in the case of the 250mm LED strips you can effectively daisy chain them up. To a maximum length of 20m.

Get in touch

If you have a specific question about Hubi Go, or you would like to speak to a member of our technical team, please fill in your details on our contact support page.

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